How Hopeline Care collects, uses, and protects your information.
At Hopeline Care by The Focus Education Centre, accessible from thefocuseducationcentre.com, we respect your privacy and are committed to protecting the information you share with us.
When you book a session or contact us, we may collect your name, phone number, email address, selected service, preferred session date and time, payment reference, and the message you voluntarily share.
We use your information to confirm bookings, contact you on WhatsApp or phone, process payments, provide support sessions, respond to enquiries, improve our services, and maintain business records.
Payments may be processed through third-party payment providers such as Razorpay. We do not store full card, UPI, or banking details on this website.
This website may use basic cookies, analytics, or advertising technologies to improve performance, understand visitor activity, and support ad approval requirements. You may disable cookies in your browser settings.
We do not sell your personal information. We may share limited information only with service providers needed for booking, payment, communication, legal compliance, or website operation.
We take reasonable steps to protect your information. However, no website or internet transmission is completely secure, so please avoid sharing highly sensitive medical or emergency information through forms.
Hopeline Care is a listening and guidance service. It is not a medical, psychiatric, psychological, emergency, or crisis treatment service.
For privacy questions, contact us at admin@thefocuseducationcentre.com.